Customer Service Jobs at Constant Contact We’re out to revolutionize marketing for small businesses and organizations. We do this through coaching and providing technical support for our more than 500,000 customers on how to use our suite of products, and how to get the most out of their marketing with best practices and tips.
A good customer experience is at the core of what we do. Our focus on best-in-class customer service and passion for our work shows—in 2011 we had a 94.33% post-contact customer satisfaction rating, and we took home the Silver Stevie for Customer Service Department of the Year for Computer Software.
Our team is very egalitarian. We believe that great ideas can come from anyone, and we embrace innovation and change. We’re all about doing our jobs better and we think it’s important celebrate our successes and learn from our mistakes so we can coach our customers to success. If you’re a customer-centric coach with a solid technical background who’s fun to be around, take a look at our open positions and apply!